Frequently asked questions

Yes. When you designate a gift to a campaign or a program, it is recorded against that purpose and restricted funds may not be reallocated without authorization.

Card details are entered on the payment provider's secure page. They are never sent to or stored on our systems.

Yes. Choose anonymous recognition and your name will not appear publicly. We still need your details privately in order to issue a receipt.

Anyone in need, without discrimination based on religion, ethnicity, gender, nationality or background. Each program has its own eligibility criteria, which are explained on its page.

You can ask someone you trust to apply for you, or speak with our team directly. A lack of documents does not stop you from asking, and we will work with you on other ways to verify your request.

Not for every role. Some roles need particular skills or qualifications, and work with children or vulnerable adults requires suitability checks.